About Us 2018-04-02T15:46:04+00:00

About Us

Touchtown Offers Community Engagement Solutions that Reduce Employee Turnover,
Grow Occupancy, and Enhance the Quality of Life for Seniors and Their Families

Our Mission

Since Touchtown was founded in 1999, our mission remains unchanged: to make a difference in the quality of life for hundreds of thousands of seniors and their families, and to provide it in a way that makes business sense for senior living providers.

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touchtown values icon

REDUCE EMPLOYEE
TURNOVER

Touchtown helps you engage employees, reducing turnover rates and enhancing the quality of care your community provides. Our community apps and break room digital signs allow you to connect with frontline staff across multiple locations quickly and seamlessly.

GROW
OCCUPANCY

Welcome potential residents with a suite of digital solutions that is sure to amaze! Impress prospects and their families with virtual floor plans, digital welcome signs, and senior-friendly apps. Let them experience some of what your community has to offer before they move-in.

INCREASE RESIDENT
WELLNESS & HAPPINESS

Enrich residents’ community-living experience with our integrated suite of engagement solutions. Inspire seniors to connect and increase their quality of life thorough our resident directory, activity calendars, digital signs, interactive apps, and more!

LEARN MORE
LEARN MORE
LEARN MORE

Our Awards

Touchtown Resident Engagement Solutions Awards and Nominations

Our Story

Touchtown Founder, Jeff Pepper, and CEO, Ted Teele, shaking hands.

The story of Touchtown begins with Founder Jeff Pepper’s father, Edward Pepper. Born in 1913, he lived nearly all his life in tightly knit communities, first growing up in a working class neighborhood in the Bronx, and then serving in the Coast Guard in World War II. He spent the next thirty years as a shopkeeper in a small town in Long Island. As he aged, he began to lose his vision and have difficulty taking care of himself. He agreed to move to a retirement community near Jeff and their family in Pittsburgh, Pennsylvania.

During his six years in the retirement community, Edward enjoyed the company of his new neighbors and the activities available to him and the other residents. But he missed the texture of his old life: going to work in the morning, having breakfast with his buddies, going to the shops and stores in his old neighborhood, and of course seeing the family members

he left behind in New York. As Jeff watched his father’s health decline and his sense of isolation increase, Jeff began to wonder whether he would have had a better quality of life if he hadn’t been uprooted from the context of his old community.

That, in turn, led to Touchtown; An effort to learn about the links between isolation, depression, and improve the quality of life for seniors through resident engagement solutions.

Our Partners

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leading age logo
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McKnight's Senior Living logo
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shine logo
argentum logo
icaa logo
nic logo
senior housing forum logo
point click care logo